Your estimated wait time is currently less than one minute Here is a transcript of the logs for anyone interested in not wasting their time with support like I did.Ĭonnecting you with a specialist as soon as possible. That or pay hundreds more to purchase again. How is it that they can disable a product you paid for honestly? This is why people pirate things.Ĭustomer support update: After an hour and a half online talking to support and support supervisors, their ultimate solution was for me to talk to other users about the issue. Chat told me I was welcome to buy their new software on a subscription basis which was about half again as much as I ALREADY PAID. Contacted support and come to find out the software is no longer usable because they purposefully disabled it. In college, I purchased the CS4 master collection for around 300 ish dollars because it came with a LOT. So I am a hobbyist, so I don't use Photoshop every day anymore.